Cookie Policy

Cookie Policy

BiTaksi Mobil Teknoloji A.Ş. (“BiTaksi”) collects and processes personal data of visitors (“User”) of (“Site”) through cookies and other technologies used for recognizing the users (collectively, “Cookies”).

We also use similar technologies in the BiTaksi mobile application (“App”) to ensure enhanced user experience and to improve our services.

This Cookie Policy (“Policy”) aims to inform users regarding the use of cookies.

For all your questions regarding the processing of your personal data, you may contact us at

1. What are Cookies?

Cookies are small files stored on your browser, computer or mobile device when you visit a website or mobile application. Cookies allow the user and his/her device to be recognized and to store some information about the user’s preferences and past transactions. Through cookies, certain user information (such as IP address, operating system, displayed screens, display duration etc.) are collected via automated methods.

Cookies are divided into two categories based on from whom they are provided: cookies created by the website/mobile application you visit are first-party cookies; cookies created by third parties that offer content on the page you are viewing are third party cookies.

Cookies are divided into two categories based on the usage period: session cookies and permanent cookies . Session cookies remain valid until the browser is closed. Permanent cookies are cookies that are stored in your browser and remain valid until they are deleted by you or until their expiration date.

Cookies are also divided into different categories based on intended use. The table below contains descriptions of which categories of cookies are used for what purposes:

Cookie Categories


Technical/Mandatory Cookies

These are the cookies required for the use and functionality of the website/mobile application. If technical cookies are disabled, it may not be possible to access some or all of the website/application.

Analytical Cookies

(Performance Cookies)

Analytical cookies collect information about how users use the website/mobile application. These are cookies used to develop/improve user experiences. These cookies include information such as screens/links displayed by visitors/users, number of clicks, scrolling pages and time to enter and exit these pages.

Functionality / Personalization Cookies

Cookies used to provide personalized experience to users. These cookies ensure that your preferences such as your language preferences are remembered each time you visit the website/mobile application.

Advertising / Targeting Cookies

These are the cookies used to present advertising / campaigns according to the interests of the users and to measure the effectiveness of marketing activities.

2. Purpose of use of Cookies

The purposes of processing your personal data that BiTaksi collects through cookies are as follows:

  • Ensuring that your App usage and visit to the Site are properly performed and your information is remembered the next time you use it,
  • Monitoring the transactions and movements of users,
  • Improving the operation and content of the App and the Site,
  • Statistical evaluation of use, tracking website traffic,
  • Effective presentation of the content in the App and on the Site for you and your device,
  • Providing customized services to users in accordance with their preferences and usage habits.

3. Legal grounds for processing personal data through Cookies

Your personal data collected through cookies are processed on the legal grounds of establishment, execution or protection of a right, and data processing is mandatory for BiTaksi’s legitimate interests.

4. How to change or disable cookies

You can enable or disable cookies by changing your browser settings. However, in this case, you may not be able to use some or all functions of the Site. It is not possible to prevent some types of cookies (such as technical cookies) that are mandatory for functionality of the Site.

You can get help by clicking the link specific to your browser below to learn how to disable cookies:

Google Chrome

Internet Explorer

Mozilla Firefox



5. Parties with whom we share your personal data

We share your personal data, which we collect through cookies, with our suppliers and business partners that we get support for purposes of improving and developing the Site and mobile application and correcting software errors.

Last Update: 03 April 2020